FAQ's

 

  • Payment Options

    At Hyde Park Dental we strive to provide optimum dental care for our clients. We understand that each client has unique and different treatment requirements and needs. Therefore, it is our policy and duty of care to insure all our clients are appropriately treatment planned by one of our dentists and all costings are explained to each client at their initial consult visit prior to any treatment being commenced.

    An itemized treatment plan with fee estimates is provided to our clients and remains current for 6 months. Most private health insurance companies with extras cover, now allow dental providers to process a Hicaps quote on the spot, allowing our front desk staff to further assist you at this initial consultation stage with a clear knowledge of your gap payment.  

    Please feel free to discuss any questions you may have with one of our friendly Treatment Consultants.

    Note: Full payment on the day is required for all initial and limited consultations with diagnostic radiographs.

     

    PAYMENT PLAN OPTION: APPLIES ONLY FOR TREATMENT OVER $400

     

    Option 1) Hyde Park Dental in-house payment plan. 50% payment on the day of treatment and balance to be settled by direct debit from credit card with-in 3-4 months. 

    Option 2) NATIONAL DENTAL PLAN- powered by Certegy Ezi-Pay is a NO INTEREST payment plan system for dental treatment up to $9000.

    20% deposit is required to the practice then the remaining balance is submitted to NDP. The balance is paid off via direct debit spread over easy to manage fortnightly payments.

    There is a once off establishment fee of $70 a fortnightly payment processing fee of $2.95 and a monthly account keeping fee of $3.50

    For more information on the NDP applications please discuss with one of our administration consultants. 

     
    Hyde Park Dental Child "Dental Benefit Only" Program   
     
    Loyalty and consistent commitment does not go unnoticed. It is therefore our long standing privilege at Hyde Park Dental to offer all our "regular clients "NO GAP" on dental examinations, radiographs, hygiene and fluoride treatments to their children from 1-17 years or to completion of year 12. In order for us to offer this outstanding program a child must have at least one parent be a regular active client, meaning they maintain routine examinations and Hygiene appointments with us 6-12 monthly.      
    Contact our rooms today to arrange a time for your child.

     

    DVA Department of Veterans' Affairs

    Hyde Park Dental is proud to provide dental care for all DVA card holders. Please insure you bring your DVA card to the initial consultation appointment for invoicing purposes. To inquire if you are eligible please contact the Department of Veterans Affairs on 133 254 or visit the DVA website - CLICK HERE

     

    Medicare Child Dental Benefit Scheme

    The Child Dental Benefit Scheme was introduced by the Australian Government to improved and maintain the dental health for young children and teenagers aged between 2- 17 years. It provides families with financial assistance for their child during a period of high risk providing a foundation for good oral health into adulthood.

    The Child Dental Benefit Scheme entitles up to $1000 every two years per child to help with the costs of preventative and restorative treatment including Oral Examinations, Radiographs, Hygiene appointments and Restorative Treatment.

    At Hyde Park Dental we choose to BULK BILL all eligible children under the CDBS, therefore offering a NO GAP service.

    To find out if your child is eligible visit the Child Dental Benefit Scheme on the Department of Human Services website -CLICK HERE

     

    Payment methods accepted

    • EFTPOS
    • Electronic HICAPS facilities available
    • Visa and MasterCard
    • Cash
    • Cheque


     

     

     

     

  • At what age should I bring my child to the dentist

    Bringing your child to the dentist for the first time is an exciting milestone. Ideally we recommend introducing your child to their first dental visit from at least 12 months of age, or shortly after the eruption of their first baby teeth. An examination at this age will help establish a happy relationship when little or no treatment is necessary.

    At Hyde Park Dental we encourage our young families to bring along their child for a short visit to familiarise them with the environment and sounds. A good practice is to allow the little one to see mum, dad or even an older sibling having a fun and safe experience. Even getting them to have a short "Ride in the Chair".

    We endeavour to make your young ones first dental visit a fun adventure. The take home pack is always a big hit with each little one receiving a toothbrush, stickers, and a Wiggles Sing A-Long brushing pack.

  • What will my first visit involve?

    On arrival to your first visit you will be greeted by one of our friendly front of house staff who will present you with a new client form to fill out in the comfort of our lounge area.

    When you meet one of our Dentists Nick or Dan, they will ask you of any specific concerns you may have. A full oral examination is carried out which includes digital radiographs (bitewing x-rays), digital photos, and charting.

    A thorough initial consult is 60mins allowing you to get to know us and all relevant records to be recorded. Once your examination is complete our experienced dental assistant will accompany you back to our front of house staff who will process your account and if required present you with a full itemised treatment plan including fees and health insurance item numbers.

    This will allow you to make an informed decision in proceeding to make further appointment times.

  • Why see a dental Hygienist?

    Dental Hygienists have the education and training to provide individualised oral hygiene care and treatment to prevent dental disease of the mouth, teeth and gums.

    The dental hygienist will plan with your dentist an oral health maintenance program including assessment of your teeth and periodontal (gum) tissues, radiographs (xrays) and review of your medical history.

    Comprehensive one-on-one instruction includes care for your gums and teeth and information on dietary habits, risk factors and health conditions which may be adversely affecting your oral health and general health.

    The dental hygienist will remove plaque and calculus deposits and stains from your teeth and apply fluoride treatments, helping you to improve or maintain your oral health.

    Dental disease can occur at any age, therefore treatment and advice from a dental hygienist will benefit everyone.